Nurse-led interventions: wound care, injections, catheter care, IV support, clinical monitoring, escalation.
what they say ?
What Our Residents and Their Families Say About Us
“We needed short-term live-in support after a fall. They responded fast and treated Mum with real dignity. Highly recommend.”
TKSon of a Resident
“Their night carer transformed our week—Dad slept, and so did we. Calm, respectful, and knowledgeable about dementia.”
EVGranddaughter of a Resident
“Restore Sympathy Health Care made Mum’s recovery feel easy at home. Carers were punctual, gentle, and kept us updated daily. We trusted them completely.”
KWSon of a Resident
Your FAQs Answered
Your Most Important Questions Answered in One Place
How do we get started?
Call, WhatsApp, or email. We complete a free assessment, create a care plan and quote, then agree a start date.
How quickly can care begin?
Often within 24–72 hours after assessment, sooner for urgent starts when staffing allows.
What areas do you cover?
Local in-home support across our service region, seven days a week.
What visit lengths do you offer?
From 30-minute calls to extended visits and full live-in care.
Is there a minimum number of visits?
We tailor schedules; minimums depend on safety needs and availability, agreed during assessment.
What services do you provide?
Personal care, medication prompts, mobility, meals, housekeeping, companionship, respite, rehabilitation support, and live-in care.
Can you manage medication safely?
We provide reminders/administration (where agreed), maintain MAR records, and escalate concerns promptly.
Will you follow our preferred routines or cultural needs?
Absolutely—care plans reflect routines, language, faith, diet, and privacy preferences.
How do you communicate updates?
Visit notes and changes are shared with the nominated family contact; urgent issues are phoned immediately.
Do you support dementia or complex needs?
Yes—calm routines, orientation prompts, risk reduction, and coordination with GPs/therapists.
Who are your carers? Are they vetted?
DBS-checked, referenced, trained in safeguarding, medication, moving/handling, and infection control.
How do you match carers to clients?
By skills, availability, personality fit, language, and continuity—so you see the same friendly faces.
How much does care cost?
Transparent hourly/live-in rates based on visit length and complexity; written quotes with no hidden fees.